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Listening To And Learning From YOU!

January 2, 2014

Filed under: Blog,Social — @ 6:58 pm

A CRITICAL COMPONENT of personalized patient care is cultivating the art of listening. One of the most important reasons we use social media is to be sure it’s easy for you to connect with us—whenever and wherever you want. We’re always anxious to know your thoughts about how we can best serve you.

Your Feedback Helps Us Be Our Best

The statement above isn’t just lip service. Whether you need to let us know about a concern or question you have, or you just want to reach out and say thanks to a team member, your thoughts and suggestions help us continually shape our service priorities. Feel free to leave a comment on our blog any time, or you can contact us directly.

Our Focus Is On Your Comfort, Health, And Appearance

We know that every patient’s needs are different—and, we want to know what we can do to always keep you healthy and comfortable. So let us know!

Social Media Makes Communication Easy

We want you to be able to reach out to us in a way that’s easy for YOU. For many of our patients, that includes being accessible on social media sites like Facebook and here on our blog where you can leave comments. So don’t be shy! When you have questions, just ask!

Just For Fun (and it’s about listening!)

Thank You For Being Our Valued Patients And Friends!

We’re so grateful for the opportunity we have to work with you. Thank you for your kind referrals of extended family members, coworkers, and friends. And most of all, thanks for being a part of our dental family. It’s wonderful patients like you that help make our jobs joyful and fulfilling.

We wish you a wonderful 2014!

Thanks For Your Reviews And For Sharing Our Practice!

September 11, 2013

Filed under: Blog,Social — @ 3:53 pm

HOW DID YOU FIRST BECOME OUR PATIENT? Most of our patients find us through trusted referrals from friends, extended family members, neighbors, and coworkers. When it comes to something as important as health care, honest personal endorsements are the best guide when people are making these decisions.

Thanks So Much For Your Referrals

You know what’s really cool about a new patient who comes to our office based on a referral? We know that referral originated from one of YOU—a valued patient that we’re connected to and already serving. It’s the ultimate compliment for us and it makes US smile.

During the early days of the internet, people searched online for a dentist by keying in their city name and the word “dentist”. But times have changed. Today, people look to trusted, permission-based social networks like Facebook and others to ask for their family’s and friends’ recommendations. That’s one of the reasons why we love social media so much… It makes it easy for our patients to share. Then, social media makes it easy for those potential new patients to really get to know us—even before they walk through our door for the first time.

Share Our Practice “Maybe”…

Thanks For Your Reviews Too

Life is super busy. We understand, and we know we’re asking a lot. But when you DO have a minute it’s always greatly appreciated. Our review page is a great place to share your impressions. And, you can always go to our Facebook page to leave a comment, a recommendation, or to direct message us.

So, what brought YOU to our practice for the first time?

We’d love to hear! And ANYTIME we can do something to help make your visits even better, please let us know. Your feedback helps us continually improve and give the best service possible to our patients. Thanks!

We Use Social Media To Better Serve You

July 31, 2013

Filed under: Blog,Social — @ 3:05 pm

THERE ARE A LOT OF REASONS why businesses participate in social media. First and foremost, we’re using social media to better serve you—our valued patients and friends. But unlike many businesses, our social media efforts to serve you don’t start online—they start in our practice.

Whether Online Or In Our Office…

1.) We’re listening. We want to be part of the conversation. We want to make it easy for you to connect with us. Open, honest communication with our patients both online and in person builds trust—and, we’ll never take that trust for granted.

2.) We’re doing what we can to make your visits (and life) better. As your lifelong oral health partner, our goal is to provide information that’s relevant and useful in benefitting your comfort, health, and appearance.

3.) We’re connected to YOU—not your teeth. Although your smile is our focus, we care about you. As a part of our “family”, you’re so much more than a checkup or procedure.

BTW, Do You Use Instagram?

Wow. Instagram is exploding! Are you using it? We were amazed by the thousands of photos that an Instagram search for #Dentist produced! And, it was pretty funny seeing the photos people are posting!

Next time you come in, if you’re on Instagram, pull out your smartphone and let’s take a photo together. It’ll be fun!

Social Media Bridges The Gaps

Sometimes we only see you every six months. Social media allows us to “see” (and connect with) you regularly.

Social media is also another open door to our team. If you know anyone who would benefit from connecting with us, please share this post with them or send them to our Facebook page. Our very best new patients typically come from referrals. Thanks.

We’re grateful to have friends and patients like you.